Classes are subject to change and cancellation. Class cancelations will be posted throughout the Rakow Center.
For water fitness classes, people as young as 12 years old may join classes. Children, ages 12-15 years old, must be accompanied by an adult in the water (18 or older), and they can follow instructions without disruption.
Classes run for 60 minutes unless otherwise noted in the class description.
Most classes are light to moderate intensity. Class formats have modifications to accommodate all different levels of fitness. Please let your water fitness class instructor know if you are new to a class or need modifications so they can offer you exercise options.
No, equipment will be provided.
When the instructor is teaching on deck, you can see the instructor’s movements and hear all cues.
If you have ever signed up for any programing with Dundee Township Park District before, you do have an account.
Please click the Forgot Password button, and an email will be sent to you. Please check your email spam folder if you have not received an email after clicking forgot password.
Additional members can be added to your household account online at anytime. If you are trying edit a family member’s details (ex. DOB, grade, address), you will need to complete those updates with a member of our guest services team.
Yes, Dundee Township Park District gift cards can be used at the online checkout to purchase a pool pass.
Only pool punch passes can be purchased for those outside your household. Dundee Township Park District gift cards can be purchased and used for the purchase of a pool pass.
Yes, pool passes can be used after purchase. Passes are good at the Rakow Center Indoor Pool, Dolphin Cove Family Aquatic Center, and Sleepy Hollow Pool.
A renewal pool pass is if you have had a pool pass within the last summer. (Summer 2022)
Dolphin Cove Family Aquatic Center is home to Splash the Dolphin. Splash is a mascot, not a real dolphin.
If you have any questions or problems, email us at guestservices@dtpd.org or visit https://dtpd.org/registration-information
- Rakow Center Indoor Pool: 82 degrees
- Dolphin Cove Family Aquatics Center: 80 degrees or warmer
- Sleepy Hollow Pool: 80 degrees or warmer
- Whirlpool: 101-104 degrees
We try to keep the air temperature between 80 and 82 degrees.
You must be at least 42 inches to ride the slide.
- 42 > ride with a life jacket and adult
- 42-48 – ride the slide alone with a life jacket on
- 48+ ride the slide alone with no life jacket
Yes, unless you are two years of age or under. Paying the daily fee covers the entrance to the entire facility.
Children 9 and under must be attended by a person aged 16 or older. Must be ten (10) or older to enter the facility alone. Adults sixteen (16) or older must accompany children nine (9) and younger. Parents or guardians must be responsible for supervising their children. Lifeguards are on duty to enforce rules and respond in an emergency.
Outside food is allowed but can only be consumed in the designated concession areas.
- Personal Floating Devices (PFDs) must be coast guard approved.
- PFDs are available at the facility.
Please email poolrentals@dtpd.org, or call the Aquatics Manager at 847-428-7131 x6200 for all birthday party inquiries. Or visit our Pool Rental page.
Yes, for a short amount of time we will stamp hands.
- Rakow Center Indoor Pool is located at 665 Barrington Ave., Carpentersville
- Dolphin Cove Family Aquatic Center is located at the intersection of Rt 25 & Rt 68 in Carpentersville
- Sleepy Hollow Pool is located at 875 Winmoor Dr., Sleepy Hollow
- The final headcount is due on the day of the party for parties at Dolphin Cove and Sleepy Hollow Pool.
- For indoor parties, the headcount is due one week in advance.
The party can be held as planned if the pool is still open. Additional options include moving the party to the indoor pool (if available), you can pick a new date, or receive a refund.
The day of the party.
Yes, if the indoor pool is available.
Please reach out to us at (847) 428-7131 x2100.
Yes, please reach out Sherry Rubino, Fitness Supervisor at srubino@dtpd.org or (847) 428-7131 x2203.
Yes, please reach out Sherry Rubino, Fitness Supervisor at srubino@dtpd.org or (847) 428-7131 x2203.
Please reach out to either Fitness Center and our Fitness Attendant on duty can provide you with the steps to complete your membership hold.
- Rakow Center: (847) 428-7131 x1400
- Randall Oaks Recreation Center (847) 428-7131 x2502
Please visit either Fitness Center and our Fitness Attendant on duty can provide you with the steps to complete your membership cancellation.
If you’d like to know your anniversary date, please stop by our fitness desk or call (847) 428-7131 x1400 or x2502. In addition, you can stop by the registration desk at the recreation center to inquire about your expiration date during business hours
Yes, we provide tours by appointment only. Call us at (847) 428-5661 to make an appointment.
Absolutely! We can put a hold on a date for 7 days. After 7 days, a $250 deposit is required to secure the date.
The room rental period is up to a 5 hour event.
Midnight.
Yes, we are happy to change the date as long as there aren’t any conflicts with our other events.
200.
Yes.
You may smoke on the property as long as you are 15 feet away from the building.
Parking is provided at our facility.
Yes, you and your bridal party will have private access to a suite and a bottle of champagne to help you celebrate your special day.
Yes, table linens and napkins are provided by Randall Oaks and included in your rental fee.
Yes, we charge extra to host a ceremony outside. The fee is $1,700.
One week prior to your event.
All alcohol purchases have to be made through our establishment.
We do have preferred vendors that we work with, but you are not required to use them.
Yes, you may bring in your own food.
We do not provide tents. You would need to rent from an outside source.
Yes, as long as Randall Oaks is providing it.
You may come anytime on the day of your event, determined by the event coordinator.
Yes, you may come early to decorate as long as it does not interfere with current events happening.
Confetti or anything that would damage the wall paint or our structure will not be allowed.
You or your outside catering company is responsible for cleanup during and after your event.
Yes, we have three packages to choose from, ranging from 2 to 5 hours.
No, we do not provide the food. However, we have a caterer that we recommend, or you can cater from any licensed catering business.
The Dundee Township Park District does not accept phone-in registration.
Yes. To register for a friend in-person, you will need your friend's completed registration form on which the Waiver and Release of All Claims and Assumption of Risk has been signed by a parent or legal guardian. Please, only one additional form per person when registering in person - thank you!
Our online registration system is fast and easy. You can access it from our website – dtpd.org or from one of our digital brochures. First, to log in you will need to use your Household Number which can be found on the upper left of your registration receipt.
If you do not know your Household Number but have registered for a park district program within the last three years, click the Forgot Password link on the online registration log in page and you will receive an email with your Household Number.
If you have never registered for a park district program before or have changed your residency within the Dundee Township Park District boundaries, you will need to submit a paper registration form along with a copy of one of the following documents as proof of residency in order to receive resident rates: a house purchase contract or apartment lease, a current utility or real estate tax bill, or a homeowners or rental insurance policy. Be sure to include your email address when filling out the paper registration form.
There is a 7-day Resident Priority Registration window for most programs at the beginning of each seasonal registration period.
A resident is defined as any property owner or tenant (and members of their household) whose primary residence is located within the boundaries of the Dundee Township Park District. Your real estate bill shows whether you are a Dundee Township Park District resident. You may also view the park district boundary map. If you have questions regarding residency, call (847) 428-7131.
Resident Household Members are any immediate family members of a Dundee Township Park District resident whose primary residence is located within the boundaries of the Dundee Township Park District.
Yes. Enter our online registration system. Use the Search function to find the class you want. Class status (Open, Waitlist, etc.) for each program section is shown at the far left.
If you are registering online, the program status column on the far left will show if a section is still open, full or if there is a wait list. If the section is open and you register, you will be able to print a receipt as verification that you are indeed enrolled in the class. If you are registering in person, you will be given the choice of a paper or emailed receipt at the time of registration. If you mail/fax your registration, your receipt will be emailed or mailed to you. If you are placed on a wait list, the initial receipt will show that you are on the wait list. You will receive an updated receipt only if you have been placed in the class. In the event your program is cancelled, you will be notified and your program fee will be refunded.
If you did not receive or have misplaced your confirmation, you can call Park Center at 847 724 5670 to ask about your class enrollment. You may also log in to our online registration system using your household number and last name, click on "My Account" and then click on "My History" for your household enrollment information and enrollment status.
To be placed on a wait list for Glenview Tennis Club programs call the club at 847 724 1570.
You may only be added to a wait list section if you have not been accepted into another section of that same class. Once you have been accommodated into a section of the program, you may not maintain a waiting list spot on any other section for that same program.
You may be placed on a maximum of one waiting list section of any program. To be added to a waiting list, a program registration form must be completed and the program fee paid in full. You may not be added to a waiting list by phone call or handwritten note. The position on the waiting list is based upon when the district processes the registration form.
If you have not been accommodated into the program after two meetings of the program, your payment will be refunded in full.
No. You can register for the wait list and you will not be charged for the program at that time. We will contact you if we can enroll you and at that time you will be required to pay for the program.
You may transfer to another class up to 24 hours after the first class meeting. This timetable provides the flexibility for you to try a class and helps us assess changes in class availability before too many classes have occurred.
The Dundee Township Park District accepts cash, checks, Mastercard, Visa, Discover, American Express, and Dundee Township Park District gift cards. If paying by check, the checks should be payable to Dundee Township Park District. A $20 processing fee is charged for returned checks.
Refunds will be granted up to 24 hours after the first class meeting. A 10% cancellation charge of the total fee per program will be assessed, the minimum amount assessed $5 and a maximum amount of $15 per program. After this time, no refunds will be granted except for medical purposes or change in residence (proof required), and there will be a pro-rated refund based upon the number of classes held. These regulations apply to recreation and instructional programs throughout the park district. They do not apply to Summer Camp and Clinic Programs, daily admissions, memberships, rentals, trips, specialized services, continuing skill programs or programs such as Park Center Preschool. These services have specific policies as part of the information provided to the participant at the point of registration.
To request a refund, you may call 847 724 5670 or fill out a refund form which must be returned in person to Park Center, 2400 Chestnut Ave. For your convenience, you may download a refund form from the District Forms page of this website. Your refund is not guaranteed until your refund request has been reviewed to determine refund eligibility and approved by the program supervisor. Allow two weeks to receive your refund. Refunds will be issued net of any outstanding balances owed by you to the park district. If there is no outstanding balance, the refund will be made by check or credit card based upon the method of payment used at the time of registration. No refund checks issued under $2.00.
The park district does not carry medical or accident insurance for program participants.
The Dundee Township Park District is a member of a risk management agency for insurance coverage that requires all adult participants over age 18 or parents/guardians of participants under 18 to sign a Release of All Claims and Assumption of Risk Waiver in order to be enrolled in a park district program. The park district does not carry medical or accident insurance for program participants.
No, tickets are purchased in person at the ticket booth.
The Zoo is open March-December.
The Randall Oaks Zoo is open, rain or shine. However, if the Zoo determines a severe weather closure is necessary, the zoo will close.
Yes, you may apply your daily tickets to your membership on the same day as your visit.
Cash, VISA, MasterCard, Discover, American Express.
Yes, you may bring in your stroller or small wagon.
The Zoo will allow service animals for all disabilities on grounds as outlined by the ADA standards. For the safety and well-being of our guests and animals, pets, emotional support, and therapy animals are not allowed inside the Zoo.
Yes, the following items are prohibited for our animals' and visitors' safety and welfare.
- The use of tobacco products, including e-cigarettes
- Entering non-public areas
- Glass bottles
- Firearms and weapons (even if you have a concealed carry endorsement)
- Balloons
- Bicycles
- Segways, hoverboards
- Skates, skateboards, roller blades or scooters
Yes! Our gift shop offers an array of gifts and toys.
No, we only sell a small variety of snacks and drinks at the gift shop.
Yes.
Restrooms are located next to the main barn, behind the Zoo Treehouse.
Sorry, admission is valid for one entry.
Every year, Randall Oaks Zoo receives many inquiries from people who want to donate wild animals or exotic pets. However, the Zoo is not able to accept them. If you have an animal in need of a new home, try the following:
- Contact local and regional rescue organizations, such as the ASPCA, that specialize in caring for unwanted pets.
- Ask friends & neighbors for assistance. Many folks are interested in animals or may know someone with interest.
Please do not release an exotic or non-native animal into the wild - there is very little chance of survival.
Classes are subject to change and cancellation. Notices will be posted on the main entrance of the fitness facility.
Yes! See the Virtual Fitness Classes page.
For group exercise classes, patrons as young as 12 may join classes.
Classes run 45-55 minutes unless otherwise noted in the class description.
Most classes are light to moderate intensity. Class formats have modifications to accommodate all different levels of fitness. Please let your fitness class instructor know if you are new to the class or need modifications so they can offer you exercise options.
The only equipment that we encourage you to bring is your own yoga mat.
The golf simulator is open seven days a week from 9:00 am-9:00 pm.
The rates for the golf simulator are $40 per hour or $25 per 1/2 hour rental. This is per simulator, and the cost is split amongst however many golfers are in your “party.” Discounts are available for 2022 DTPD Golf Members.
It will take roughly 30 minutes per player, per 9 holes played. So a group of 4 can expect to play 9 holes in approximately 2 hours. Make a plan at the time of booking, as you will likely be unable to “extend” your simulator rental. There will likely be bookings behind you.
Yes, there is a practice/driving range mode! You receive excellent data about club head speed, spin rate, and distances produced with each swing!
We do not require payment with booking at the current time. Your Simulator Attendant will process any payments as your rental nears completion.
The golf simulators are located in the Banquet & Event space at the Randall Oaks GC clubhouse.
The bar will be open during simulator play. There will be limited food options for simulator play Monday-Thursday. There will be a more robust menu available Friday-Sunday.
We will have staff on-hand to help you. We will take you through each part of the process step-by-step.
No, Randall Oaks Zoo no longer offers birthday party packages. You can rent a shelter and picnic area next door to the zoo. Online registrations can be found: https://www.dtpd.org/park-rentals
Call or text the site phone number by 1:30 pm that day. (The site phone number is the number you call or text at pick up.) Remember no one is at the site until 2 pm so no one will be there to answer the call. Failure to notify the site of an absence will result in a $5 no call fee.
No, COF no longer provides a snack or drink. Please send a snack and a refillable water bottle with your child each day.
Complete this AM Before School Credit/Debit Form or PM After School Credit/Debit Form and email it to Bernadeta Anthoney banthoney@dtpd.org.
If you have a balance due and you will not be changing the credit card information, yes, you can pay online. Please see the instructions by clicking here. This only applies if you have a balance due–it cannot be completed in lieu of monthly billing.
- Tell your child they need to go to COF FIRST to check in, then attend the activity.
- Notify the site via text message (state child name, name of activity, date, and time of activity).
- Complete this waiver.
*This also applies to tutoring or helping a teacher after school.
There are 10 months of school. Fees are calculated by dividing the full year fee by 10 so the monthly payments are consistent. While you “pay more” in December since they’re attending less days, you’ll “pay less” in months like September or April.
Using cell phones or smart watches during COF is not allowed. If a participant uses such a device during the program, they will be asked to put it away in their backpack. If they fail to comply, the device will be held by staff until pick up.
NO ONE (participants nor staff) will be released until cleared by law enforcement. We need to make sure everyone is safe and accounted for.
Retrieving Childcare Statement Online
- Log into your online account.
- Click on the down arrow ↓ next to your name.
- Under Reports click on Childcare Statement.
- Select the tax year
- Hit Submit.
- You will receive your statement via e-mail.
Your membership permits unlimited admission to Randall Oaks Zoo during the normal Zoo operating hours for one year from the date of purchase. You can find the expiration date located in your online account by clicking Member Details.
Your membership is not transferable, meaning it is for the named adult or adults and, if applicable, the number of children listed on the card. If a named adult with photo ID is not present with the membership card, then the membership cannot be used.
After purchasing your membership online, visit the Randall Oaks Zoo or DTPD Recreation Centers to receive your membership card and coupon packet.
Yes! At any time, you are able to show a valid photo ID to gain admission.
Memberships are non-refundable, non-transferable, and are not valid without the photo ID of listed adults.
You can renew your membership online. Just choose your membership level and make sure to log in to our system (see the links at the top of the page) before you pay. We’ll add a year to your current expiration date.
Yes. We will apply the cost of admission tickets to a membership, up to the number of people that will be covered by the membership. To apply for admission tickets, you must do so on the day of your ticket purchase using your receipt at the Gift Shop Cashier of the Zoo.
Please note: Only one daily visit may be applied towards the membership. And in person only.
Photo ID is required to ensure you are a member of Randall Oaks Zoo. This prevents the misuse of memberships.
You will be issued 1 key fob per membership.
Please contact us Monday-Friday from 9:00 am to 5:00 pm at (847) 551-4312 or randalloakszoo@dtpd.org to inquire.
If your membership card has been lost or stolen, you can get it replaced for free. Simply ask at the admission booth during your next visit or contact us at (847) 551-4312 or randalloakszoo@dtpd.org.
We will let you know when it’s time to renew! You will receive two notices by email and one by postal mail.
If you need to update your contact information to make sure you are getting renewal notices, please contact the Zoo at randalloakszoo@dtpd.org or (847) 551-4312.
If you have previously unsubscribed or opted out from receiving emails at the time of your purchase, please email us at marketing@dtpd.org or contact us at (847) 551-4312.
You can contact the Zoo via email at randalloakszoo@dtpd.org. We will answer your email as quickly as possible. Please read the Zoo Membership FAQs first to see if we’ve already addressed your question.
