Phase 4 Reopening – Safe Return to Recreation
We are excited to welcome you back to our recreation facilities when we reopen on Monday, July 6th! Now that Illinois has moved safely into Phase 4 of the Restore Illinois Plan, we are ready to resume our operations with adjustments in place to keep everyone safe. During Phase 4, the District will adhere to guidelines provided by the Illinois Department of Commerce and Economic Opportunity (DCEO), Illinois Department of Public Health (IDPH), Park District Risk Management Agency (PDRMA), the Illinois Association of Park Districts, and CDC recommendations.
Please take a moment to read through this important information, so you are familiar with our updated operations, including adjustments to our hours of operation and information regarding in-person programming. We ask for your patience with the reopening as there will be several changes and guidelines for our employees and guests to follow. Our staff will continue to monitor our operations and, are prepared to make adjustments as necessary. We thank you for your understanding as safety continues to be our and top priority.
FACILITY UPDATES
Recreation Facilities: Rakow Center and Randall Oaks Recreation Center
Our two recreation centers will reopen on July 6th with adjusted hours for in-person programs and fitness. The registration desks will be open. All residents are encouraged to register online, but if you need assistance, please call 847-428-7131 or email guestservices@dtpd.org. Please view the list below for the amenities and services temporarily closed in Phase 4.
Building Hours (Beginning July 6)
Please be aware that our hours have changed for staff to clean and prepare the facilities for the next business day. Hours are subject to change.
Rakow Center
Monday-Friday 5:30 am-8:00 pm
Saturday & Sunday 7:00 am-5:00 pm
Randall Oaks Recreation Center
Monday-Friday 5:00 am-8:00 pm
Saturday & Sunday 7:00 am-5:00 pm
Registration Desk Hours
Monday-Friday 8:00 am-8:00 pm
Saturday 8:00 am-4:00 pm
Sunday 8:00 am-Noon
Amenities and Services Temporarily Closed
The following amenities and services will be temporarily closed or suspended during Phase 4.
- Indoor Track (Rakow Center & Randall Oaks Recreation Center)
- Fitness Locker Rooms (Rakow Center & Randall Oaks Recreation Center)
- Sauna & Whirlpool (Rakow Center)
- Racquetball Courts (Rakow Center)
- KidZone (Randall Oaks Recreation Center)
- Adult Activities Center (activities and programs for ages 50 years and older)
Fitness Center
Per the guidelines issued for Phase 4, we will be operating our fitness centers at 50% of our normal capacity. Therefore, the facility will only be open to our current active members. We will be accepting new memberships, but not guests or daily visits until we get a better understanding of the usage patterns. Access will be offered on a first-come, first-served basis if we reach capacity at any time. For more information regarding our fitness operations, click here.
A full list of our fitness offerings can be found in the July/August edition of the Summer Program Guide.
Rakow Center Indoor Pool & Diving Well
Per the guidelines issued for Phase 4 of the Restore Illinois Plan, we will be operating our indoor pool and diving well at the lesser of 50% of our normal capacity or 50 people. Access will be offered on a first-come, first-served basis if we reach capacity at any time. Currently, we do not want to implement a time-registration policy for our patrons visiting the pool. Once the facility reaches capacity, we will not allow additional patrons into the facility until the total number of patrons in the facility falls below the capacity limit.
At this time, we will be offering lap swim, water fitness, private swim lessons, and open swim at the Rakow Center Indoor Pool during Phase 4. Group swim lessons will resume in the Fall. A full list of our aquatics offerings can be found in the updated Summer Program Guide. For more information regarding our aquatics operations, click here.
Additional Aquatics Information
Due to the health, safety, operational and financial challenges related to operating pools under social distancing protocols, the Board of Commissioners and Park District Staff have decided not to open Sleepy Hollow Pool for the 2020 season. This announcement follows the previous decision to keep Dolphin Cove Family Aquatic Center closed for 2020.
Randall Oaks Zoo
The Randall Oaks Zoo is open to the general public for the 2020 season. Visits will now include a maximum of 15 people per group during a 45-minute educator-led guided tour through the Zoo every 30-minutes. At the Randall Oaks Zoo, we aim to provide fun, memorable, and educational experiences to all of our guests. In order to limit capacity and support social distancing, reservations are required for each visit. All guests must reserve a time to visit the Zoo as we will not be able to accommodate guests without an online reservation. Learn more about our procedures and to make your online reservation, click here.
Golf Courses
Our two golf courses will continue to operate under the strict safety guidelines that were put in place to ensure social distancing. The updated golf guidelines can be found on the Randall Oaks Golf Club and Bonnie Dundee Golf Club websites. Online pre-paid reservations are encouraged. Book your tee time online at dtpd.teesnap.net/
PARKS
Our parks are open including restrooms. If you visit one of our parks, you must follow CDC recommendations of social distancing and staying home if you are sick.
Playgrounds (Updated 6/27/20)
Our playgrounds are now open! Please exercise caution and use at your discretion.
- Playground use is limited to no more than 50 people at a time. If a playground is at capacity, please come back at a later time.
- Maintain a distance of at least 6 feet away from people you don’t live with.
- Masks or face coverings must be worn when not playing or when within six feet of other people.
- Playgrounds are not sanitized. Please follow CDC guidelines and wash or sanitize hands frequently.
- DO NOT USE playgrounds if you are experiencing any COVID-19 symptoms.
Splash Pad at Huffman Park (Updated 6/30/20)
The Huffman Park Splash Pad will open on June 30th and will be available daily from 11:00 am-7:00 pm through Labor Day. Please exercise caution and use at your discretion.
- Splash Pad use is limited to no more than 50 people at a time. If the splash pad is at capacity, please come back at a later time. As before, our splash pad is open to the public and will not be supervised. The guidelines are to be self-regulated. We hope that our community will follow the guidelines so we can continue to offer amenities as the state reopens under the Restore Illinois Plan.
- DO NOT USE the splash pad if you are experiencing any COVID-19 symptoms.
- Maintain a distance of at least 6-ft. away from people you don’t live with.
- Face coverings are required when not engaged in water activities, or to be worn when within six feet of other people.
- The splash pad will not be sanitized. Please follow CDC guidelines and wash or sanitize hands frequently.
JULY & AUGUST SUMMER PROGRAM GUIDE
Small group programs will begin the week of July 6th. Programs include dance, athletics, early childhood, youth, full-day camps, aquatics programming, and more.
Registration is now available online. In-person registration will resume on July 6th, but we highly recommend utilizing online registration. If you need assistance, please call 847-428-7131 or email guestservices@dtpd.org.
View the Summer Program Guide for an entire list of programs. All participants and parents must follow the following Program and Facility Guidelines for Phase 4. Each of our programs will have guidelines that are specific to that program that must be followed upon participation. Those will be provided prior to the start of the program.
Camps
Day Camp, Discovery Day Camp, Sports Camp, and Zoo Camp will start on Monday, July 6. View the updated Camp Parent Guide and Zoo Camp Parent Guide to find out more about our social distancing and safety procedures. Registered participants have been sent the information via email by staff. Information may change due to circumstances outside of our control.
Algonquin Lakes and Sleepy Hollow Day Camps
Due to facility availability and social distancing capability, Algonquin Lakes and Sleepy Hollow Day Camps will be moved to the Rakow Center. Current participants will automatically be transferred to Day Camp at the Rakow Center.
Additional Camp Information
- Safety
- View the updated Camp Parent Guide and Zoo Camp Parent Guide to find out more about our social distancing and safety procedures.
- Due to COVID-19, we have limited the total enrollment number for each section (excluding Zoo Camps). Please know this number may change dependent upon recommendations from the state and CDC.
- Refunds
- Should camps be canceled due to situations out of our control, all participants will receive a full refund.
- Payment Plans
- We will not be accepting payment plans until the Park District returns to being fully operational.
EVENTS
With the implementation of the Restore Illinois Plan, and the released guidelines for Phase 4 limiting gatherings of 50 people or fewer, the Park District is announcing the cancellation of the following additional summer events:
- Concerts in the Park (July & August)
- Family Fun Day (August 22nd)
CIRCLE OF FRIENDS – BEFORE & AFTER SCHOOL CARE
Registration for Circle of Friends for the 2020-2021 school year has not begun. It has been postponed until further notice. As soon as new dates are set, they will be posted on our website and social media outlets.
PRESCHOOL
Registration will resume once our facilities reopen on July 6. Information regarding what is needed to register can be found on our preschool page.
RENTALS
Facility rentals will not be available at the following facilities during Phase 4.
- Rakow Center
- Randall Oaks Recreation Center
Randall Oaks Park
Picnic and shelter rentals are open for groups of 50 or less. Please respect the social distancing guidelines. Contact Park Services between 7:00 am-3:00 pm, Monday-Friday at (847) 551-4310, to make your reservation
Randall Oaks Zoo
Birthdays parties are now being booked for Saturdays and Sundays during Phase 4 but must abide by the Phase 4 guidelines. For more information, please call (847) 551-4310 for available days and times.
REFUNDS
Due to recent upgrades to our credit card processing system, we are unable to refund any payments made by credit card prior to June 22. If you request a refund, you will be receiving a check mailed to your address on file within 2-3 weeks of your refund being processed. We apologize for the inconvenience.
Payments made after June 22 for any Park District programs that have been canceled will go back to your original form of payment.
IMPORTANT GUIDELINES FOR VISITORS AND PARTICIPANTS
Each area of service will have a set of guidelines that must be followed to ensure safe participation. For the safety of all employees and patrons, the Dundee Township Park District requests that all facility guests and program participants over the age of 2 follow IDPH guidelines and wear face coverings when inside the building and any time when 6-ft. of social distancing cannot be maintained.
The Dundee Township Park District will not be taking temperatures of patrons entering the building. Instead, we ask that all patrons utilizing the facility perform a self-check before coming to the facility. Ask yourself the following questions before coming to the facility. If you answer yes to any of these questions, please do not come on-site that day to help prevent the spread of illness. Staff may ask you if you’ve completed the self-check upon entering the facility.
-Do you have a fever of 100.4 degrees Fahrenheit or higher?
-Do you have a cough?
-Do you have a sore throat?
-Do you have muscle aches?
-Have you been experiencing difficulty breathing or shortness of breath?
-Have you had a new or unusual headache?
-Have you noticed a loss of taste or loss of smell?
-Have you been experiencing chills or rigors (i.e., a sudden feeling of cold with shivering accompanied by a rise in temperature)?
-Do you have any gastrointestinal concerns (e.g., abdominal pain, vomiting, diarrhea)?
-Have you tested positive for COVID-19 in the last 14 days?
-Is anyone in your household displaying any symptoms (as listed above) of COVID-19?
-To the best of your knowledge, in the last 14 days, have you come into close contact with anyone who has tested positive for or been diagnosed with COVID-19?
In addition, the Dundee Township Park District will be following all cleaning procedures based on the CDC recommendations. Hand sanitizer stations will be available throughout the facility, and desk shields have been placed at the registration desks to protect you and our staff. Face coverings will be worn by all Park District staff inside the building.
STAY CONNECTED
For the latest updates, please visit our website, social media outlets – Facebook and Twitter, and watch your email. If you have any questions related to operations, please email us at info@dtpd.org, or if you need assistance with online registration or refunds, please email guestservices@dtpd.org. At this time, our phone lines are open if you need to get in touch with staff before our reopening on July 6th. Please call (847) 428-7131 Monday-Friday, between the hours of 8:30 am-4:00 pm. We look forward to seeing you soon!
- Are Fitness Centers open?
- Both fitness centers will on July 6. Per the guidelines issued for Phase 4, we will be operating our fitness centers at 50% of our normal capacity. Therefore, the facility will only be open to our current active members. We will be accepting new memberships, but not guests or daily visits until we get a better understanding of the usage patterns. Access will be offered on a first-come, first-served basis if we reach capacity at any time.
- For more information regarding our fitness operations, click here.
- Are the Bonnie Dundee and Randall Oaks Golf Courses open?
- Our two golf courses will continue to operate under the strict safety guidelines that were put in place to ensure social distancing. The updated golf guidelines can be found on the Randall Oaks Golf Club and Bonnie Dundee Golf Club websites. Online pre-paid reservations are encouraged. Golfers that pre-pay online can bypass the pro shop and head right to the tee! Book your tee time online at dtpd.teesnap.net/
- Are the outdoor parks open?
- Our parks are open including restrooms. If you visit one of our parks, you must follow CDC recommendations of social distancing and staying home if you are sick.
- Playgrounds (Updated 6/27/20)
- Our playgrounds are now open! Please exercise caution and use at your discretion.
- Playground use is limited to no more than 50 people at a time. If a playground is at capacity, please come back at a later time.
- Maintain a distance of at least 6 feet away from people you don’t live with.
- Masks or face coverings must be worn when not playing or when within six feet of other people.
- Playgrounds are not sanitized. Please follow CDC guidelines and wash or sanitize hands frequently.
- DO NOT USE playgrounds if you are experiencing any COVID-19 symptoms.
Splash Pad at Huffman Park (Updated 6/30/20)
The Huffman Park Splash Pad will open on June 30th and will be available daily from 11:00 am-7:00 pm through Labor Day. Please exercise caution and use at your discretion.- Splash Pad use is limited to no more than 50 people at a time. If the splash pad is at capacity, please come back at a later time. As before, our splash pad is open to the public and will not be supervised. The guidelines are to be self-regulated. We hope that our community will follow the guidelines so we can continue to offer amenities as the state reopens under the Restore Illinois Plan.
- DO NOT USE the splash pad if you are experiencing any COVID-19 symptoms.
- Maintain a distance of at least 6-ft. away from people you don’t live with.
- Face coverings are required when not engaged in water activities, or to be worn when within six feet of other people.
- The splash pad will not be sanitized. Please follow CDC guidelines and wash or sanitize hands frequently.
- Why is the District taking such drastic steps?
- Staff acted on the guidance of the CDC and other public health officials. Because most of our programs and facilities are large public gathering places, we felt these temporary closures were in the best interest of public health.
- When will a decision be made regarding future events and programs?
Resources for Accurate Information on COVID-19
- Centers for Disease Control and Prevention
- Illinois Department of Public Health
- Kane County Health Department
- Illinois COVID-19 Hotline Number: (800) 889-3931