An individual associated with the Dundee Township Park District at the Randall Oaks Zoo has reported having a confirmed case of COVID-19.
Based upon the information reported and reviewed, we do not believe any member of the public had “close contact” with the individual, as defined by the CDC. However, out of an abundance of caution, we wanted to provide you this notification. Please understand that because of applicable confidentiality laws, we will not share the diagnosed individual’s name or other personally identifying information.
Out of precaution and based on this employee’s scheduled shift, the Randall Oaks Zoo closed Monday, October 26, 2020, beginning at 5:00 pm and will reopen normal schedule on Thursday, October 29, at 9:00 am. This will allow time for deep cleaning and disinfection of all areas used by this individual per CDC guidance.
The district is working closely with the Kane County Health Department to ensure all proper protocols are being followed. All individuals who may have had close contact as defined by the CDC have been contacted directly by the Dundee Township Park District or the Kane County Health Department. If you have not been contacted directly, the Dundee Township Park District does not believe you have had close contact with this individual.
Plan Your Next Visit
Situated at the top of a hill, Randall Oaks Zoo offers a variety of kid-friendly farm animals for viewing, petting, and feeding. Some highlights of the zoo include cows, mini horses, sheep, goats, emus, alpacas, reptiles, deer, rabbits, chickens, pigs, fox, and birds, including Red-tailed Hawks, peacocks, and Great Horned Owls just to name a few. Come and meet all our four-legged, furry and feathered friends! Make your reservation now!
1180 N. Randall Rd., West Dundee, IL 60118 • 847-551-4312
(Randall Oaks Zoo is located 2.5 miles north of Interstate 90, just off of Randall Road.)
Hours
Open Daily (Reservations Required)
June 29-November 29 | 9:00 am-5:00 pm
Weekends Only (Reservations Required)
December 5-20 | 12:00-6:00 pm (Winterfest)
Closed for Season
December 21
Fees Effective July 20
| Resident Fee | Nonresident Fee | |
| Zoo Admission | $3.75 *Children ages 1 and under: FREE United States Military with ID: FREE |
$4.50 *Children ages 1 and under: FREE United States Military with ID: FREE |
| Animal Feed | $1 (per cup) | $1 (per cup) |
| Pony Rides | Pony rides will not be operating at this time. |
At the Randall Oaks Zoo, we aim to provide fun, memorable, and educational experiences to all of our guests. In order to limit our capacity and support social distancing, reservations will continue to be required for each visit. All guests must reserve a time to visit the Zoo as we may not be able to accommodate guests without an online reservation.
Currently, we are taking reservations two weeks in advance. Reservations must be made online before your visit, and times are available every 20 minutes from 9:00 am to 4:00 pm with a maximum of 18 people per time slot. The Zoo will close at 5:00 pm daily. Please remember your entry into the Zoo will be valid at your chosen time. Once you pick your time, it can only be changed if other time slots are available.
Fees: Our daily admission price is $3.75 per resident, $4.50 per non-resident | Children ages 1 and under: FREE
Be sure to familiarize yourself with our Know Before You Go tips so that you will have all the essential information needed for your upcoming visit.
We are excited for you to visit the Randall Oaks Zoo this season as we keep the health and safety of you and our animals in mind. Thank you again for your patience and understanding as we navigate the effects of COVID-19.
Know Before You Go
- Before you visit, sign-up online by visiting www.signupgenius.com/go/805044FABAD28A3FC1-randall. Reservations must be made online before your visit, and times are available every 20 minutes from 9:00 am to 4:00 pm with a maximum of 18 people per time slot. The Zoo will close at 5:00 pm daily. Please remember your entry into the Zoo will be valid at your chosen time. Once you pick your time, it can only be changed if other time slots are available. Children 1-year-old and under, while free admission wise, still count as a person in your group online, as this number is for capacity purposes.
- Payment for entry will be collected at the ticket booth when you arrive for your designated time slot, and we strongly encourage the use of our contactless card payment. If you are a member, please present your membership card at that time. If there is a line at the ticket booth, please follow social distancing guidelines and stay to the designated paw prints on the ground. At this time, you will purchase your admission and cups of feed for the animals if you wish to do so.
- Our daily admission price is $3.75 per resident, $4.50 per non-resident | Children ages 1 and under: FREE
- Once your ticket purchase is completed, you will be directed to our temporary entrance at the south gate of the Zoo, where an admission aid will assist you with entry into the Zoo. If there is a line at the Zoo entrance, please remember to socially distance while waiting to gain entry.
- According to the current Phase 4 guidelines, our exhibits inside the main barn will remain closed at this time.
- Please remember that your Zoo visit will be entirely outdoors, and the tour will be conducted rain or shine, so please dress appropriately for the weather. We will not be admitting guests into the Zoo in cases of lightning or severe weather.
- Customers are required to wear face coverings over their nose and mouth (exceptions can be made for people with medical conditions or disabilities that prevent them from safely wearing a face covering).
- During your visit, you will have the opportunity to enter our Petting Zoo area to interact with the goats and visit our Gift Shop Stand.
- Pony rides will not be operating at this time.
- The public restrooms are available near the Ticket Booth outside the perimeter of the Zoo. Therefore we recommend visiting them before or after your visit.
- You may want to download a zoo map in advance. To reduce hand-to-hand engagement and increase guest safety, we will not be handing out paper copies. Please note this downloadable map is for general reference only and can be saved onto your mobile device.
- Our staff will be disinfecting the commonly touched areas throughout the Zoo and bathrooms every 2 hours per CDC recommendations. However, we highly recommend utilizing the hand sanitizer stations frequently throughout the Zoo and tour. In addition, all employees will be wearing face masks or shields for your and their safety.
- For the safety of our animals, staff and fellow guests, please stay at home if you are experiencing any Covid-19 symptoms such as fever or coughing, or if you have been in contact with a diagnosed person in the past 14 days.
2020 Annual Zoo Membership 
With an annual zoo membership, you receive unlimited seasonal admission to the Randall Oaks Zoo and a special Members Only Weekend. (Feed cups are not included.) To purchase a membership visit the zoo during operating hours. Or visit the Park Services office at 750 N. Randall Road in West Dundee, Monday-Friday 7:00 am-3:00 pm or call (847) 551-4312.
Download the 2020 Annual Zoo Membership Form 
Membership Benefits*
- Unlimited Seasonal Admission
- Membership Coupons
- Special Members Weekend
- 10% off gift shop items
- Free Feed Friday (first Friday of every month)
- $10 Discount on Park Shelter Rentals
*Members are required to show a valid membership card and photo ID to receive admission benefits.
Membership passes are valid April 2020-December 2020.
Membership Fees
| 2020 | Resident | Nonresident |
| 1 Person | $18 | $22 |
| 2 People | $36 | $44 |
| 3 People | $54 | $66 |
| 4 People | $73 | $88 |
| Each additional member | $18 | $22 |
Children under 2 years old are FREE.
Zoo Map
Download the Randall Oaks Park Map
(Click on the map to enlarge)
Plan Your Next Visit
Situated at the top of a hill, Randall Oaks Zoo offers a variety of kid-friendly farm animals for viewing, petting, and feeding. A stroll through the barn gives visitors an opportunity to meet alpacas, goats, and a few of our other animal friends. Some highlights of the zoo include cows, mini horses, sheep, goats, emus, alpacas, reptiles, deer, rabbits, chickens, pigs, fox, and birds, including Red-tailed Hawks, peacocks, and Great Horned Owls just to name a few. Come and meet all our four-legged, furry and feathered friends!
In addition to the Zoo, Randall Oaks Park has 141 acres of open space with three shelters, eight picnic areas, two volleyball courts, three playgrounds, and a 10-hole disc golf course plus Centerville Schoolhouse Education Tour (reservations only) and hayrides (groups only).
1180 N. Randall Rd., West Dundee, IL 60118 • 847-551-4312
Randall Oaks Zoo is located 2.5 miles north of Interstate 90, just off of Randall Road.)
Stay Connected with the Randall Oaks Zoo
Zoo Donation Wish List
Looking for a way to help our animals? We have created a wish list of items that are needed. Donations may be dropped off at the zoo during open season, April 4-November 1 daily from 9 am-5 pm. Please call 847-551-4310 x5003 to request a drop off time when the zoo is closed for the season.
• Sponges
• Dawn soap
• Bleach
• Simple green
• Newspaper
• Paper towels
• Old towels or blankets in good condition (nothing torn please)
• Any size dog crates/kennels
• Water bowls/food dishes
• Baby toys/old toys (no stuffed animals please)
• Cat litter
• Dry cat food
• Old children’s books
• Catnip
• Balls
• Kongs
• Old phone books
Volunteer
The Randall Oaks Zoo is looking for individuals who would like to volunteer throughout the season. You must be 16 years of age or older.
Click here to Apply Online
Job Opportunities
For job opportunities, please click here to view positions available at the Randall Oaks Zoo.