Randall Oaks Zoo

Information for Visits Beginning July 20 (Updated 7/15/20)

Now that the Zoo has been open for a couple of weeks, we are excited to transition to our general admission format beginning on July 20. Visits will now include a maximum of 45 guests in the Zoo at one time. We will no longer be offering educator-led guided tours, but you and your group are free to roam about the Zoo at your own pace.

At the Randall Oaks Zoo, we aim to provide fun, memorable, and educational experiences to all of our guests. In order to limit our capacity and support social distancing, reservations will continue to be required for each visit. All guests must reserve a time to visit the Zoo as we may not be able to accommodate guests without an online reservation.

Currently, we are taking reservations two weeks in advance. Reservations must be made online before your visit, and times are available every 20 minutes from 9:00 am to 4:00 pm with a maximum of 15 people per time slot. The Zoo will close at 5:00 pm daily. Please remember your entry into the Zoo will be valid at your chosen time. Once you pick your time, it can only be changed if other time slots are available.

Fees: Our daily admission price is $3.75 per resident, $4.50 per non-resident | Children ages 1 and under: FREE

Be sure to familiarize yourself with our Know Before You Go tips so that you will have all the essential information needed for your upcoming visit.

We are excited for you to visit the Randall Oaks Zoo this season as we keep the health and safety of you and our animals in mind. Thank you again for your patience and understanding as we navigate the effects of COVID-19.

Know Before You Go

• Before you visit, sign-up online by visiting www.signupgenius.com/go/805044FABAD28A3FC1-randall. Reservations must be made online before your visit, and times are available every 20 minutes from 9:00 am to 4:00 pm with a maximum of 15 people per time slot. The Zoo will close at 5:00 pm daily. Please remember your entry into the Zoo will be valid at your chosen time. Once you pick your time, it can only be changed if other time slots are available. Children 1-year-old and under, while free admission wise, still count as a person in your group online, as this number is for capacity purposes.
• Payment for entry will be collected at the ticket booth when you arrive for your designated time slot, and we strongly encourage the use of our contactless card payment. If you are a member, please present your membership card at that time. If there is a line at the ticket booth, please follow social distancing guidelines and stay to the designated paw prints on the ground. At this time, you will purchase your admission and cups of feed for the animals if you wish to do so.
• Our daily admission price is $3.75 per resident, $4.50 per non-resident | Children ages 1 and under: FREE
• Once your ticket purchase is completed, you will be directed to our temporary entrance at the south gate of the Zoo, where an admission aid will assist you with entry into the Zoo. If there is a line at the Zoo entrance, please remember to socially distance while waiting to gain entry.
• According to the current Phase 4 guidelines, our exhibits inside the main barn will remain closed at this time.
• Please remember that your Zoo visit will be entirely outdoors, and the tour will be conducted rain or shine, so please dress appropriately for the weather. We will not be admitting guests into the Zoo in cases of lightning or severe weather.
• Customers are required to wear face coverings over their nose and mouth (exceptions can be made for people with medical conditions or disabilities that prevent them from safely wearing a face covering).
• During your visit, you will have the opportunity to enter our Petting Zoo area to interact with the goats and visit our Gift Shop Stand.
• Pony rides will not be operating at this time.
• The public restrooms are available near the Ticket Booth outside the perimeter of the Zoo. Therefore we recommend visiting them before or after your visit.
• You may want to download a zoo map in advance. To reduce hand-to-hand engagement and increase guest safety, we will not be handing out paper copies. Please note this downloadable map is for general reference only and can be saved onto your mobile device.
• Our staff will be disinfecting the commonly touched areas throughout the Zoo and bathrooms every 2 hours per CDC recommendations. However, we highly recommend utilizing the hand sanitizer stations frequently throughout the Zoo and tour. In addition, all employees will be wearing face masks or shields for your and their safety.
• For the safety of our animals, staff and fellow guests, please stay at home if you are experiencing any Covid-19 symptoms such as fever or coughing, or if you have been in contact with a diagnosed person in the past 14 days.

Wish List
Looking for a way to help our animals? We have created a wish list of items that are needed. Donations may be dropped off at the zoo during open season, April 4-November 1 daily from 9 am-5 pm. Please call 847-551-4310 x5003 to request a drop off time when the zoo is closed for the season.

• Sponges
• Dawn soap
• Bleach
• Simple green
• Newspaper
• Paper towels
• Old towels or blankets in good condition (nothing torn please)
• Any size dog crates/kennels
• Water bowls/food dishes
• Baby toys/old toys (no stuffed animals please)
• Cat litter
• Dry cat food
• Old children’s books
• Catnip
• Balls
• Kongs
• Old phone books